This policy covers paid digital products sold by DEMHA FUTURE - FZCO (Trade License 67110, IFZA, Dubai, UAE) and processed by our Merchant of Record, Lemon Squeezy. Our free browser tools are free to use and involve no purchase. Contact for all refund requests: info@demhafuture.com.
You can request a refund of a paid purchase within 14 days. For a subscription you can cancel at any time and keep access until the end of the period you already paid for.
For a one-time purchase, you may request a full refund within 14 days of purchase. For a subscription, you can cancel at any time; cancelling stops future renewals and you keep access until the end of the period you already paid for. If you were charged for a renewal you did not intend, contact us within 14 days of that charge.
If you are a consumer in the EU, you have a statutory 14-day right of withdrawal for online purchases. For digital content and services that you start using within those 14 days, you ask us to begin immediately and acknowledge that your right of withdrawal then applies as described above. Nothing in this policy limits your mandatory statutory rights.
If a paid product does not work as described because of a fault on our side, write to us — we will fix it or refund you. If a paid service was materially unavailable for a prolonged period, we refund the affected time.
Email info@demhafuture.com from the address on your account, with your order reference. We reply within 5 business days; approved refunds are returned to the original payment method. Because Lemon Squeezy is the merchant of record for your payment, the refund is executed through Lemon Squeezy.