Customer Retention Rate Calculator — free online
You know roughly that some customers stay and some drift away, but turning that into a real number is fiddly. You end up wrestling with a spreadsheet formula you half-remember, and you're never quite sure you got it right. We added a free tool that does it for you — Customer Retention Rate Calculator — right in your browser.
What it does
You enter your customer counts for a period, and it instantly shows three numbers: your retention rate (how many customers stuck around), your churn rate (how many left), and your repeat-customer rate. No formulas to look up, no spreadsheet to set up — type the figures and read the result.
Nothing leaves your device
The whole thing runs in your browser. Your customer numbers are never uploaded anywhere and nothing is saved. When you close the tab, it's gone. So even sensitive business figures stay only with you.
How to use it
- Open Customer Retention Rate Calculator.
- Enter your customer counts for the period you want to measure.
- Read your retention, churn and repeat-customer rates straight away.
It's free with no limit. There are more small tools on the Apps page.