CSAT Score Calculator — free online
You sent out a short survey and now you have a pile of ratings sitting in a spreadsheet. Working out your real satisfaction score by hand is fiddly, and one wrong number throws the whole thing off. We added a free tool that does the math for you — CSAT Score Calculator — right in your browser.
What it does
You type in how many customers picked each rating on your satisfaction survey. The tool adds them up and gives you your CSAT score and overall satisfaction rate straight away, so you can see how people really feel without any guesswork.
Nothing leaves your device
Everything runs inside your browser. Your survey numbers are never uploaded to a server and nothing is saved anywhere. When you close the page, it's gone. No account, no sign-up, just the calculator.
How to use it
- Open CSAT Score Calculator in your browser.
- Enter how many customers chose each rating on your survey.
- Read your CSAT score and satisfaction rate, ready to copy into your report.
It's free with no limit. There are more small tools on the Apps page.